Roger Johansson mentioned the new effort by WHATWG towards a community oriented help to sort out the confusion over the present and especially the future of X/HTML 5. help-whatwg.org is a mailing list that you can join to either get or give help to others. Commendable, but I would have preferred a forum, or better a wiki? [Continue]
Help has been one of my favourite topics. Roger Johansson talks about Don’t Provide an Accessibility Statement by Peter Krantz. Overlooking the exaggeration, the article stresses on providing help to the user instead of a technical accessibility statement. [Continue]
Yes, I consider Help to be part of usability. Not because it is one of the core elements of usability, but because it can be a one-point stop for your users (visitors, readers) to know about your website, to know about the usability features that your website has. Lorelle’s Usability Isn’t Expensive. [Continue]